Privacy and Policy

Privacy Policy

Welcome to MailboxBD. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services. By using our services, you agree to the terms of this Privacy Policy.

Who We Are:

MailboxBD is a Bangladeshi-based platform, dedicated to providing business-grade email services including Google Workspace, Business Email, MailTitan, and spam filtering solutions.

Information We Collect:

We collect information only when necessary for service delivery, billing, and communication. This includes:

• Full Name
• Email Address
• Domain Name
• Phone Number
• Payment Details (only transaction records, not full card/banking info)
• Technical Data (such as IP address, browser info, etc.)
• Any additional data required to configure services like Google Workspace or MailTitan

How We Use Your Information:

We use your data to:

• Process and confirm your service orders
• Configure and activate email services on your domain
• Communicate with you regarding billing,
• renewals, support, or changes to services
• Improve our website and customer experience
• Fulfill legal and regulatory requirements

We do not use your personal information for marketing unless you opt in.

Data Sharing and Third Parties:

We do not sell or rent your personal information to third parties.

We may share your information with:

• Google (for Workspace setup and domain linking)
• MailTitan or other email service providers (as per service purchased)
• Payment gateways for transaction processing
• Government or law enforcement agencies if legally required

All third parties we work with are committed to maintaining data security and confidentiality.

Data Security:

We take strong security measures to protect your data from unauthorized access or disclosure:

• SSL encryption on all data transmissions
• Restricted access to customer information
• Regular system updates and server monitoring

Despite our efforts, no online transmission or storage system is 100% secure. By using our service, you acknowledge and accept this risk.

Cookies:

Our website may use cookies to enhance your browsing experience, track site performance, and remember your preferences. You can control or disable cookies via your browser settings.

Your Rights:

As a user, you have the right to:

• Access the data we hold about you
• Request corrections or updates
• Request deletion of your data (subject to service completion or billing compliance)

To make any such requests, please contact us via the information below.

Data Retention:

We retain your information as long as necessary to:

• Fulfill the services you’ve purchased
• Comply with legal or tax obligations
• Resolve disputes or enforce agreements

You may request deletion of your personal data after service cancellation, subject to compliance requirements.

Changes to This Privacy Policy:

We reserve the right to update or modify this policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of the service after updates implies your acceptance of the new terms.